Returns & Exchanges

At Callyssee, we want you to love your coffee-infused glow, but if you are not completely satisfied with your purchase, we offer a 30-day return window for most products. Please ensure items are in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all lids are tightened to prevent leakage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.