Frequently Asked Questions
Everything you need to know about your Callyssee beauty journey.
Are Callyssee products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals at any stage of production.
What is the primary benefit of Coffea Arabica (Organic Coffee) in your skincare?
Organic Coffee extract is packed with antioxidants that help reduce inflammation, improve circulation, and brighten the skin for a more youthful, energized glow.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange, provided the product is in its original packaging.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more countries in the near future.
Are your products suitable for sensitive skin?
Our formulas are designed to be gentle yet effective. However, we always recommend performing a patch test on a small area of skin before incorporating a new product into your full routine.